Banksia Diffuser Gift Box

Are the products treated? No, we don’t treat our products. We find the chemicals harmful to us and the environment. We also note that customs are not accepting of this process in any case.

How much oil should you put in the pod? You should put roughly 1-2ml of oil in the pod.  Then top up every few days or when needed.

Can I change the oil in my Aroma Pod? YES, you can change the fragrance by adding your own essential oil instead of topping up with Eucalyptus.  Wait for the Eucalyptus to completely dissipate and add whatever you choose.  This can be done over an over again!

Will the oil leak through the bottom of my Aroma Pod? Each Aroma Pod is tested to ensure they don’t leak. However, the Aroma Pod is made from a naturally porous material and it is recommended that something is placed underneath to protect painted or highly polished surfaces.

How often do you fill the Aroma Pod with essential oil? It depends on the quality of the essential oil and how much has been put into the pod. If no smell is present, simply pop more essential oil into the pod.  You will need to add oil to the pod with regularity to refresh the aroma.  Add a few drops every day or so, just like you would with any other diffuser.

How long will the Aroma Pod last? The Aroma Pod is guaranteed to last a lifetime. You can easily revive your Aroma Pods with some vegetable oil.  Use a cloth to apply it and another clean cloth to wipe off any excess

What do I do if I cannot smell the oil in my pod? First you can try priming. This is a process of filling the Pod right up to the top and letting it soak into the pod, repeat this 2-3 times. If this does not work you may need to try a different aroma or essential oil brand. Our recommendations are Eucalyptus and Peppermint oils.  Our other oils ie. Mandarin and Tea Tree work best when blended with others.  You can find lots of essential oil blending info and ideas online!  If you like a strong aroma go for florals.

Please keep in mind that the Aroma Pod is best used in smaller areas of your home that don’t usually have powerpoint’s.  Areas like your powder room, wardrobes, your car and an excellent personal diffuser on your bedside table and work desk!

What is the spongy material on the pod and why does it fall off? This is the fur of the Banksia Seed Pod, it is a natural part of the product and it is completely normal for this to fall off from time to time.